Game FAQback to the FAQ overview
How can I change the language of the game?
It is impossible to modify the game’s language.
How can I connect to the game?
You will first need to register to the game. If you have done this already, you will then need to log-in. You will find the appropriate boxes on the top right hand corner of your screen. Please enter the email address you used for registration and the password associated to your account. Once this is done, all you need to do is to simply click on Login.
How do I chat in-game?
Simply click in the chat box and write your message. When you have finished writing, press Enter to send your message.
How do I check my road connections on the island?
In order to check the road connections on your island please choose a road from the Construction menu (house icon in the bottom right corner of the screen). Once you do it all of the roads that you have previously built on your island will be highlighted in blue. The areas that will be highlighted in green indicate areas where you may potentially build another road.
How do I quit the game?
You can simply quit the game by closing your browser window or browser tab.
How do I save my game progress?
Anno Online is a new generation browser game, i.e. it automatically saves the game for you.
How do I turn the sound off in-game ?
To deactivate the sound in-game, simply check the options menu in the game.
I cannot connect to the game! What can I do?
There may be two reasons why you are unable to connect to the game. First of all, it is possible that the servers are shut down due to a maintenance that allows our development team to fix the bugs and implement new features to the game. In this case please check the Anno Online Homepage for more information regarding the changes in the game and the exact time when the maintenance will be over.
If you are unable to login to the game for any other reason than maintenance please contact our Support Team. It would be very useful if you could describe the issue you are experiencing with as many details as possible (including any error messages you may have received). Please remember not to write your password in the message – our Support Team will never ask you for it!
Is this the final version of Anno Online?
Even though the beta stage of Anno Online has already finished the team behind the game is still working in order to provide our players with the best in-game experience. Creation of the online version of the Anno series is an ongoing process and a constant evolution of new ideas provided both by our developers and the players. Therefore, if you have any idea that could potentially be implemented in the game please feel free to share it with us either on the Anno Online forum or by writing an email to our Support Team.
What is Anno Online all about?
Anno Online is a free-to-play strategy simulation game that lets you build and develop big medieval cities.
No download is required; you can experience a complex city simulation directly in your browser!
Anno Online upholds the traditional in-depth economics that are the hallmarks of the award-winning Anno franchise, and invites players to manage cities to an extent never before seen in any browser game.
The key element of the game is the player’s main island, where the foundations of your commercial empire will be set. By satisfying the needs of your population, constructing new buildings and managing production, you will unlock new buildings and face new challenges as your population’s demands and consumption habits evolve. Soon, one island won’t be enough to satisfy all their needs and you’ll have to discover and claim additional islands and connect them via ship trading routes to your main island. For the first time in the Anno series, players will have the opportunity to be part of a giant empire and congregate in powerful guilds to work towards joint goals such as Monumental buildings, complete server-wide quests, and establish trade routes. Players will be able to visit other players' islands and offer aid to boost their buildings' production, exchange in-game Mail and converse using the in-game Chat system.
We're also all about awesome game codes, like: 6EA-DCA6-4584!