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The future of ANNO Online

28.11.2017

 

Dear Community,

 

on 18th October 2016 we announced that ANNO Online will no longer receive any additional updates. By doing so, we were able to offer you the game for a prolonged period of time, enabling you to play and enjoy it as long as possible. However, we have now decided to shut down the game for good.

 

Know that this was not an easy decision for us. We’ve shared your passion about ANNO Online and enjoyed working together with a very dedicated community (that’s you!). Since the game has launched, we have put a lot of effort into ANNO Online’s development and you’re contribution and support have made it all worthwhile. Sure, we’ve been through some ups and downs, but those shared memories and emotions show how a common passion can bring developers and fans closer together in the end. Knowing that you have enjoyed our game is the reason why everyone at Ubisoft loves working in this industry. Thank you for this!

 

The shutdown of the game will not take place straight away, but on 31.01.2018, which is still a few months in the future. As long as ANNO Online will be available, we want to enable you to play it and say goodbye. We also want to provide you with an opportunity to get in touch with your friends or guild members and make sure you can stay connected in the future. Before the game closes on 31.01.2018, we’ll perform the following preparations:

 

First, immediately following this announcement we will close the primary shop in which you could purchase virtual currencies and items for real money. The in-game shop will remain accessible, however, allowing you to convert currencies and purchase content with what you already own or will still gain from the game. Please feel free to spend all your resources, currencies and items in the game now. Go crazy and have fun, try whatever you always wanted to do in the game and enjoy it while it lasts. Once the game is closed on 31.01.2018, all remaining resources, items and currencies in the game will be gone.

 

In line with our terms of sale, we hereby inform you that there will be no refund of any virtual currency you have spent in the game or for any resources you still may own on shutdown date, nor any conversion of any remaining virtual currency to another game.

 

Once 31.01.2018 is upon us, we will continue with our final steps. This includes closing the game, but also its website, its forum and its social media channels. They will not be accessible to you any longer. That said, you will still be able to reach our customer support and community management teams, even after the game has closed.

 

It might be of interest for you to continue a comparable ANNO experience on mobile devices. With ‘ANNO: Build an Empire’ you have the chance to set sail to discover beautiful, uninhabited islands and colonize your favorite spots to claim them as your own. And it all comes for your Apple or Android device for free.

 

It was amazing and we would like to express our sincerest gratitude to you, our players! At the same time, we also thank all teams, departments, internal and external development studios for their ongoing support and participation, which enabled us to create and operate this game!

 

For further information, you can check out the >>> FAQ <<< in the official forum.

 

Your ANNO Online Team!


Network Maintenance - Monday, the 20th of November

17.11.2017

 

On Monday morning, a network maintenance will be conducted.

 

  • Start: 20. November ca. 10:00 CET
  • End: 20. November ca. 12:00 CET

During the time mentioned above, the login procedure may be interrupted. Furthermore, downtimes of the mainpage are possible.


[Forum event] Yo-ho-ho! Pirates be aft

17.09.2017

 

Sail ho! Arrr! Pirates be coming aft. They be attacking again. 

 

Ye need to decide whether ye want to support thee pirates, or become a defender of thee people living on thee island! 

 

If ye want to support thee cap'ns and people living on thee island, find thee places whar pirates keep thee weapons. 

If ye want to support thee pirates, find thee places whar yer can recruit new crew members.

 

CLICK HERE to read more in the forum thread.

 


Network Maintenance - Monday, 21st of August [Completed]

18.08.2017

 

On Monday morning, a network maintenance will be conducted.

 

  • Start: 21. August ca. 10:00 CEST
  • End: 21. August ca. 14:00 CEST

During the time mentioned above, the login procedure may be interrupted. Furthermore, downtimes of the mainpage are possible.


Changes to SSL certificates

26.07.2017

 

As you already know the avatars were removed from our webpage. Additionally, we had a change to our SSL certicate ongoing which will redirect our Anno Online page from http to https.

More details can be found here.


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